Insurance and Billing

INSURANCE

Integrated Family Services accepts a number of insurance plans. We encourage you to contact your insurance company to confirm that Integrated Family Services participates, as well as the benefits and expected out-of-pocket expenses. Please be prepared to present your insurance card upon check-in, and Integrated Family Services will confirm participation. Integrated Family Services accept the following insurance plans. If your plan is not listed or you have any questions please contact us at 252-439-0700 and ask to speak with a representative from our billing department.

  • Aetna
  • Blue Cross and Blue Shield
  • Champ VA
  • Cigna
  • Humana
  • Magellan
  • Medcost
  • Medicaid
  • Medicare
  • North Carolina Health Choice
  • Tricare
  • United Behavioral Health
  • United Health Care

Integrated Family Services also participates with all the Private Health Plans (PHP) as a part of the new Medicaid transformation Program.

  • AmeriHealth
  • Carolina Complete
  • Healthy Blue of North Carolina
  • United Health Care Community Plan of North Carolina
  • WellCare

BILLING

As a courtesy to the individuals we serve, Integrated Family Services, PLLC files and accepts payment directly from the consumer’s insurance company. However, the consumer is ultimately responsible for payment of his/her fees. If the consumer’s company does not remit payment, the amount is then due by the consumer. We emphasize the importance of the consumer following up on delayed payments with his/her insurance. If you have anu questions please contact us at 252-439-0700 and ask to speak with a representative from our billing department.

NC Medicaid Transformation Open Enrollment

NC Medicaid Transformation Open Enrollment began Monday, March 15. Visit the NC Medicaid Enrollment site or NC Medicaid Help Center for more information.